At Raavana IAS Academy, accessible via www.raavanaiasacademy.com, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you access our website and services, including IAS online coaching, SSC preparation courses, and other educational services (hereinafter referred to as the “Platform”).
By accessing and using our Platform, you agree to the collection and use of information as described in this policy. If you disagree with any terms, please discontinue use immediately.
1. Information We Collect
Personal Information
We collect personally identifiable information that you provide, including your:
- Full name
- Contact details (email, phone number)
- Gender, date of birth
- Address
- Educational background
- Payment details (except credit/debit card numbers, which are truncated)
- Other essential information to know more about aspirants
We collect this information when you register for courses like Arjuna Course, the best IAS online coaching, SSC coaching, bank exam coaching, or interact with us through any inquiry forms.
Sensitive Personal Information
We may collect sensitive personal data including:
- Financial data (excluding card details)
- Aadhar or other identification cards and numbers
- Health data (if applicable to any services)
Non-Personal Information
Non-identifiable information like your device type, browser, IP address, and interactions on the Platform are collected to enhance your experience.
Cookies
Our Platform uses cookies to offer an enhanced user experience, including tracking preferences for IAS online coaching, SSC materials, and other educational content. You can disable cookies in your browser settings, though some Platform features may not work correctly.
2. How We Use Your Information
We use your personal data to:
- Provide access to our coaching services (IAS, SSC, TNPSC, bank examsand others)
- Process payments for course subscriptions
- Enhance and improve the Platform by understanding user preferences
- Send updates, newsletters, or promotional materials relevant to UPSC preparation, SSC CGL coaching, etc.
We do not sell or share your information with third parties except to comply with legal requirements or improve services.
3. Your Rights
As a user of Raavana IAS Academy, you have the right to:
- Access your personal information that we collect
- Correct inaccurate or outdated information
- Request deletion of your data (“Right to Erasure”), though this may affect your access to the Platform
- Withdraw consent for specific uses of your data
4. How We Protect Your Data
We implement appropriate security measures to protect against unauthorized access, disclosure, or destruction of personal data. Your data is stored securely on Amazon Web Services (AWS) servers in India, hostinger, WordPress, etc., adhering to stringent security protocols.
5. Data Retention
We retain your data as long as necessary to provide the services you signed up for, including access to IAS online courses, SSC coaching, and others. Upon account closure, your data will be deleted or anonymized unless required for legal reasons or other service related reasons.
6. Third-Party Links
Our Platform may contain links to third-party websites, such as external UPSC government resources, affiliate links or other links. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies separately.
7. Updates to This Policy
We may update this policy occasionally. When we do, we will revise the “updated date” at the top of this page. Please review it periodically to stay informed on how we protect your information.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username and other valuable information). Website administrators can also see and edit that information.
We as a reputed Best SSC coaching institution, may check the Visitor comments through an automated spam detection service or manually time and when required.
8. Contact Us
For questions, concerns, or exercising your privacy rights, please contact us at raavanaiasacademy@gmail.com.
or
you can call us @8807920148
Raavana IAS Academy – Your Pathway to Government Job Success